Stanford University - Master of Arts in Communication 2001, focus on Journalism and film.
Occidental College
- Bachelor of Arts in English and Comparative Literary Studies 2000,
minor in Classical Studies. Cum Laude, Departmental Honors in English.
Work History:
Technical Writer - TiVo, Alviso. 2/06-present (Contract 2/06-7/06)
Document procedures for hardware testing, complete style guide for
documentation department, compile Design Verification Testing reports,
write procedures for miscellaneous hardware tasks.
Communicate clearly with engineers in a variety of specialties.
Produce documentation both for engineers and laypeople.
Technical Writer (Contract) - BroadVision, Redwood City. 3/05-2/06 Update
existing documentation, write new documentation, prepare PDFs created
in FrameMaker for publication through ClearCase. User guides,
administrator guides, schema references, release notes etc. Work on
documentation for the following Broadvision products: Process, Portal,
Content Services, Staging Services, Shopping Services.
Communicate with engineers and fellow writers to ensure accuracy and consistency of documentation.
Participate in user interface reviews and bug triage meetings.
Quickly learn to use programs such as ClearCase and FrameMaker.
Film Reviewer (Freelance) - Various. 9/96-present
Write weekly film reviews for different venues including The Milpitas Post, The Stanford Daily, and Scroom.com.
Produce reviews which will help readers make up their own minds about
the film in question. Write feature/movie trend articles, interview
filmmakers and actors. Cover local film festivals.
Produced daily updates for online coverage of Cinequest 14 and 15.
Synopsis Writer (Freelance) - Netflix.com, San Jose. 8/04-12/04 Research
and summarize DVDs of movies or television shows for online movie
rental database. Strict character count requirements, in-house style
guide.
Researched obscure films using both search engines and sites dedicated to specific genres.
Found creative ways to include all important information in very concise form.
Work contributed is viewed by a customer base of over two million.
Web Designer and Editor (Freelance) - Various. 10/99-present Design and create websites
for clients such as Milpitas Unified School District (administrative
site plus individual sites for 12 schools), the South Bay Black Nurse's
Association, and CENTURY 21: The Platinum Group.
Advise on hosting and other technical options.
Educate clients about updating their websites, teaching them to use HTML/CSS themselves.
Manage a small team to produce quality work under deadline pressure.
Contributing Writer - Various. 10/00-12/04
Write articles for a variety of clients including the City of Milpitas (city newsletter delivered to 19,000+ households), The San Mateo County Times, and others.
Conducted interviews, online research, and general information
gathering and synthesized information into easily understandable form.
Worked with materials produced by personnel at a range of
levels, converting terminology designed for internal usage into
equivalent terms accessible to the general public.
Lead Teacher, Curriculum Writer, IT Support - Success! Learning Center, Milpitas. 6/98-03/05
Began as a Senior Teaching Aide in 1998, promoted to Lead Teacher 9/01 upon acquiring Teaching Credential.
Proofread student papers and provided constructive feedback to improve their writing.
Trained, supervised, and coordinated teachers' aides, providing on-the-job training and management.
Performed on-site, help desk style IT support for company
computers, oversaw software installation and management, handled virus
infections and software problems.